In this episode of The Enterprise Tech Podcast, industry thought leader John Perez discusses the 5 best practices and mistakes companies make when implementing CRM and ERP systems.
- Hiring Only a Developer, and Not an Experienced Consultant.
- Not Aligning Business Objectives with CRM Strategy
- Trying to Boil The Ocean
- Underestimating the People Aspect of CRM
- Not Budgeting for Future Enhancements