5 Ways Artificial Intelligence is Changing CRM Applications

In this weeks episode, John talks about how AI is changing CRM Applications. Learn some of the Top 5 use cases, and how you can infuse AI in your CRM.  Here are the use cases he reviews:


  1. Transcribe and Analyze Sales Calls
  2. Reduce Ticket Volume with Intelligent Customer Self-Service.
  3. Dig Through Industry and Social Media Data for Account-Based Marketing and Sales.
  4. Trawl Through Past Data for Accurate Lead Scoring and Predictive Marketing
  5. Predict Caller Intent and Reduce Escalations with a Virtual Assistant

Check out this episode!